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Agewell-Helpline for Older Persons in Ahmedabad, Gujarat
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Response received by
Helpline in Ahmedabad (As on Dec. 31st, 2005) |
| Sl |
Nature of problems/grievances/ complaints/requests of older
persons |
Calls/ visits |
Help/counseling/ Guidance provided to |
| 1.
|
Medical/physical problems |
3995 |
1567 |
| 2 |
Residential/Accommodation |
4034 |
1134 |
| 3 |
Financial/economical |
3315 |
1135 |
| 4 |
Pension/Fund/Insurance/ Old Age Pension |
3299 |
1242 |
| 5 |
Social problems/ alienation from society |
4148 |
2361 |
| 6 |
Psychological/emotional |
5219 |
2421 |
| 7 |
Loneliness/companionship |
4060 |
2029 |
| 8 |
Basic
infrastructure such as water, electricity, phone etc. |
4776 |
953 |
| 9 |
Relationship with Family & relatives |
2874 |
1119 |
| 10 |
General inquiry, information, etc. |
8161 |
3182 |
| |
Total |
43881 |
17143 |
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Following are some of the
main areas of activity in Gujarat: |
- Guidance to older
persons in getting medical aid from various government as well as
non-government agencies.
- Help in submission
of claim forms with concerned authorities.
- Counseling for
psychological, emotional problems.
- Help in interaction
with family members, relatives, friends, etc.
- Help in getting
admission in Old Age Homes/Institutions.
- Interaction with
local authorities for restoration of basic amenities such as supply
of water & electricity, telephone connection etc.
- Help in getting
assistance from other sources by providing information
Interaction with volunteers, Social Workers and Zila Aadhar
Members/Associates in the process of providing help to the older
persons.
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